Project Details
Context
Our Client operates a chain of retail stores, and faces increasingly tough competition on price, quality, logistics, labour costs and service.
Productivity Improvement
Reduction in Stock Warehoused
Total Annualised Savings of Over €750,000
Return On Investment After One Year 14:1
- Clients: Retail
- Solution:Training in Lean and Customer Service to maximise inventory turns, minimise stockouts and improve customer satisfaction..
- Date:2018
- Sector:Retail
Objectives and Scope
- Operations assessment, project management and change management.
- Planning and communication using a range of tools.
- Management of cross-functional project teams.
- Optimise staffing levels while maintaining or improving service.
- Reduce inventory and associated logistics costs.
- Manage stakeholder relationships.
Tecknic's Role
- Project management, planning and communication
- Lean process improvement in operations
- Manage all stakeholder relationships
- Current state value stream map development
- Future state value stream map development with stakeholder engagement
- Risk management
Achievements
- Implementation of routine Cycle counting, along with the optimal techniques to do so.
- Pareto analysis of stock mix and quantity to focus decision making to maximise inventory turns.
- Min max inventory levels in response to historical and projected sales levels.
- Inventory locations optimised to minimise handling time labour.
- Analysis of sales vs labour cost and comparison to benchmark standards.
- Top class Change & Programme management throughout the entire process.
- Employee development.
- Development, management and hand over of a sustainable Continuous Improvement Programme