Performance Management– motivating individuals and teams

Learn how to motivate individuals and teams by taking a systematic approach to improving performance of the supervisors and managers. A process through which organisations align their strategy with available resources
Course Code
Course Delivery
Course Pre-requisite(s)
PMMIT
1 Day
Team Leader Role
Objectives
Elements
Tools / Learning Approach
  • Demonstrate an understanding of the importance of effective work allocation.
  • Use techniques that will help set KPI’s and review objectives
  • Understand the role of communication and support in achieving work plans.
  • Provide the knowledge & understanding of why performance should be monitored and assessed
  • Understand the various methods for monitoring and assessing performance
  • Identify the factors affecting fair assessment and understand the need for fairness and consistency
  • Motivating the team
  • Managing oneself
  • Goals & SMART Objective setting – KPI’s
  • Performance Appraisals
  • Giving constructive feedback –closing the loop
  • Leadership Style assessment – Adair
  • 3-circle model
  • Presentation
  • Setting performance metrics
  • Johari Window assessment
  • Hands on examples
  • Role plays Appraisals
  • Appraisal/Feedback techniques
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